BUILT Marketing Strategies

CCC August Speakers Talk Logistics, Deals, Sustainability and Orlando’s Industrial Real Estate Renaissance

Logistically speaking, Florida’s geography makes the state difficult and expensive. It is more than 440 miles long and 350 miles wide, mostly surrounded by the Atlantic Ocean on one side and the Gulf of Mexico on the other, meaning ground freight shipments can only come into the state from the north. Additionally, Florida does not manufacture much in the way of raw goods, meaning many of the trucks that come here from more centralized Southeastern locations like Savannah or Atlanta leave here empty.

Those logistical challenges of trying to deliver to Florida from warehouses located outside the state have worsened over the past several years as customer preferences for ecommerce versus brick-and-mortar shopping, near instantaneous delivery options from online retailers, like Amazon, and pandemic-fueled economic shifts in labor and supply chains.

Before 2019, “we had about 12 or 13 percent retail penetration via eCommerce,” said David Murphy, executive vice president, CBRE. “That shot up to over 30 percent overnight with the pandemic,” adding that “for every billion dollars of additional eCommerce spent, you need 1.25 million square feet” of industrial space.

Those changes in demand have added tremendous pricing pressure on available industrial space.

“The market has doubled or tripled. Rental rates have doubled. Sale prices have doubled, or in some cases, tripled,” Murphy said, citing a statistic from 2017 when industrial land sold for $150,000 an acre. Today, it is between $600,000 and $700,000 an acre, which has created challenges and opportunities between buyers and sellers, with buildings optimized and built for specific purposes for things like logistics centers, warehousing and fulfillment centers, and new dynamics between tenants and landlords.

“I have clients that are on the cutting edge of their industry and that means that I have to be at the forefront of all these issues as well,” said Cindy Campbell, real estate attorney at Seyfarth Shaw.

Campbell said that she has seen dramatic changes in terms and timing on the contracts she handles, as well as the speed of the transactions.

“Typically, the LOI will say, you have 10 days to return an agreement or a lease. Now, I can’t follow the LOI. Sometimes, she says, she needs to say to a client, “I need this tomorrow!”

Campbell also said the number of deals she is seeing has grown dramatically, closing more than three dozen transactions in one recent year.

Some retailers, such as Amazon, are looking at the buildings they use and the buildings they build in innovative ways to focus on efficiency and sustainability.

Jeff Neville, general manager, Amazon, spoke about the company’s commitment to The Climate Pledge, where more than 300 businesses have come together with the mission of meeting the goals of the Paris Agreement to be net-zero carbon by 2040, 10 years early.

At the construction level, Neville said Amazon is looking at how to construct buildings differently.

He said, the company talks about building vertical, so it does not need as much land. It talks about designing the interior of the building for things like HVAC and using automated and robotic systems in its facilities, which don’t need as much HVAC.

“How do we design the building from the bottom up for energy, conservation and efficiency.”

He said the second side of Amazon’s Climate Pledge commitment is at the corporate level, partnering with local organizations to learn best practices and partnering with local farmers who can use waste food product as fertilizer.

“A lot of the best ideas start small and go big,” Neville said.

Murphy, Campbell and Neville spoke on a panel moderated by DaLila Goodridge, sr. project manager at CBRE, at the Contractors, Closers and Connections (CCC) August event, at Workscapes’ Orlando office. More than 100 people registered for the event, which also served as a fundraiser for Route Seven Orlando, a member-based nonprofit organization of men centered on the principle of growth and development – of self, one another and community. CCC raised $2,500 for the organization at the event.

How Solar and HVAC Companies, Window & Door Installers Can Leverage Elements of the New Inflation Reduction Act in their Integrated Marketing Efforts

By Michael A. Monahan, Founder, President and Lead Consultant, BUILT Marketing Strategies

President Joe Biden signed into law this week the Inflation Reduction Act, which will direct hundreds of billions of dollars toward fighting climate change, reducing the cost of prescription drugs, and cutting the deficit.

“This is a significant piece of legislation that will have both immediate impact and longer-term economic impact, as well,” said Biden’s economic adviser Brian Deese, in a recent article on Yahoo Finance.

“It’s basically just a big green light for everyone—for the consumer, for the companies making these products, for building owners, for utilities, everybody—to start doing this stuff,” Ben Evans, federal legislative director of the nonprofit US Green Building Council, told Wired. “And we think that’s really going to change these markets. I don’t think it’s an overstatement to call this historic.”

Gernot Wagner climate economist at Columbia Business School told Wired in the same article, “What this bill does, in many ways, is at least as much psychology as economics. “You have your average conversation with your contractor about: Wait, should I really be installing a gas boiler here, with gas prices pretty darn high?” He then suggested spending a little extra today on energy-efficient upgrades that will pay for themselves in just a few months.

Here are some home services elements of the new Inflation Reduction Act, which went into law August 16, 2022:

  • A 30 percent tax credit for energy-efficient windows, doors, insulation, water heaters, heat pumps, or newer models of appliances.
  • A second tax credit encourages people to install solar panels on their roofs.

According to a White House press release, the act will create $14,000 in direct consumer rebates for families to buy heat pumps or other energy efficient home appliances, saving families at least $350 per year and enabling 7.5 million more families to install solar on their roofs with a 30 percent tax credit, saving families $9,000 over the life of the system, or at least $300 per year.

For companies engaged in these kinds of businesses, this is actionable market news they can use to market to new and existing customers.

Across the four main components of the marketing “PESO” model (Paid, Earned, Owned, Shared), here are some ideas marketers and home services business owners should consider:

Paid

  • Invest in highly targeted digital ads on Google, Facebook, Instagram (or even Tik Tok), targeting homeowners whose demographics match your customer profile.
  • Consider updating your radio advertising scripts if you have an ongoing traditional media presence.

Owned

  • Focus on the psychological benefits of having an energy-efficient home by developing relevant “green” content featuring either the benefits of making such upgrades around the home or the economic benefits of how much money homeowners can save.
  • Develop relevant copy for your website or even an entire landing page.
  • Produce a custom brochure your salespeople can leave behind after they’ve visited with a customer.
  • Run a sales promotion featuring the environmental benefits or tax savings your customers will enjoy.
  • Develop a fact sheet with key details about the Inflation Reduction Act that may be relevant to homeowners.

Earned

  • Reach out to local reporters and editors and offer to talk about how you plan to shift your approach to help support the fight against global warming in your business or how you’re looking at this as an opportunity to save your customers money.
  • Ask a trusted customer if they will speak to a reporter about their experience with you and how you helped them. Getting this kind of endorsement can really help you sell your story.

Shared

  • Develop shareable social media graphics or video showing how your installers interact with customers, features and benefits of the windows, doors, heat pumps or solar panels your company sells to make it easier for the customer to understand, which will help you overcome any final objections once you’re ready to close the sale.

By understanding the implications and benefits of this new legislation, you’ll be equipped with the right information at the right time in front of the right audience.

If you’d like to brainstorm additional ideas with us, or would like help, please  email info@builtstrategies.combuiltstrategies.com

or  visit www.builtstrategies.com